Established in 1980, our goal is to provide specialty commercial insurance programs for specific industries and superior service to the general commercial insurance marketplace. Case-in-point, we are very familiar with a day-in-the-life of PEI members, Rotary Lift Installers, Craft Brewers and how timely certificates of insurance impact your business. Our customer service representatives will complete certificate requests, usually within the hour of when it was requested.
Our agency is fully automated and professionally staffed to meet and exceed our customers needs. We pride ourselves on quick and friendly customer service. As an independent agency, we understand the importance of timely customer service, quality claims handling, industry product knowledge, and competitive pricing for our clients.
We Specialize In
General Liability
Management & Support Team
Chris Monroe, CIC, CRIS
Producer
cmonroe@monroe-monroe.com
Jim Beam, CIC
Producer
jbeam@monroe-monroe.com
Barbara Eden
Producer / Accounting Mgr
beden@monroe-monroe.com
Catherine Gibson-Bagwell
Customer Service Rep / Claims cgbagwell@monroe-monroe.com
Mike Briscoe
Producer
mbriscoe@monroe-monroe.com
Alyson Dominguez
Lead Customer Service Rep adominguez@monroe-monroe.com
Rhonda Hoopingarner
Customer Service Rep / Claims
rhoop@monroe-monroe.com
Vickie Burks, Lead Customer Service Rep / Claims
vburks@monroe-monroe.com
Brandy Toombs, Customer Service Rep / Certificates
btoombs@monroe-monroe.com
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